Welcome to the Learning Prime Academy (LPA) Support Center.
Whether you have questions about courses, technical issues, or admissions, our team is here to assist you.
❓ FAQs (Frequently Asked Questions)
1. How do I enroll in a course?
- Visit the Courses section, select your desired course, and fill out the Admission Form.
2. How do I access online classes?
- After admission, log in to the LPA Student Portal using your credentials. All class links and materials will be available there.
3. Can I switch courses after enrolling?
- Yes, contact our Support Team before the course starts to request a change.
4. What payment methods are accepted?
- We accept EasyPaisa, JazzCash, Bank Transfer, and other online payments.
5. How do teachers submit lesson materials?
- Teachers can upload lesson plans, recorded videos, and resources through the Teacher Portal.
📞 Support Team Contact
If your issue is not listed in FAQs, you can contact our dedicated support team:
- WhatsApp / Phone: +92 328 6159425
- Email: primelearn149@gmail.com
- Working Hours: Monday – Saturday | 9:00 AM – 6:00 PM
🛠️ Troubleshooting Guide
Common technical issues and quick solutions:
- Login Issues: Ensure correct username/password; reset password if necessary.
- Video Not Loading: Check internet speed; refresh the page or restart your device.
- Audio/Video Problems: Make sure your microphone, speaker, or headset is connected properly.
- Assignments Not Submitting: Ensure files meet the required format and size limit.
💻 Technical Help for Online Classes
- Use a stable internet connection to avoid disruptions.
- Keep your browser updated to the latest version.
- Join classes from a quiet and distraction-free environment.
- For persistent technical problems, contact our Support Team directly via email or WhatsApp.
💬 We are committed to providing fast and helpful support — your learning experience matters to us!